Standard Room
- 1 King-size bed
- City view
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
West Lake Home Hotel & Spa - Hanoi
A 3-star base near West Lake in Hanoi, with straightforward rooms, on-site parking, and a team that guests consistently call out for service.
- On-site parking and Wi-Fi throughout
- Lake-view rooms and an 8th-floor breakfast area
- Walking distance to West Lake and the Old Quarter
8
Great
214 reviews
Booking.com 8 · 214 reviews
About
West Lake Home Hotel & Spa - Hanoi
West Lake Home Hotel & Spa sits about 0.8 km from Hanoi's freshwater West Lake, in a quiet alley off Yen Phu Street. It's a compact 3-star property — guests describe it as small but well-kept, with rooms that range from standard city-view doubles to a lake-view executive option.
The hotel covers the essentials: free Wi-Fi, on-site parking, and rooms with air conditioning, flat-screen TVs, kettles, and mini-bars. Breakfast is served on the 8th floor, which several reviewers call out for its view over the lake. The team is the most consistent highlight across reviews, with multiple guests using words like "outstandingly accommodating" and "adorable" to describe reception staff.
- Wi-Fi
- Safe deposit box
- Mini-bar
- Ironing facilities
- Free toiletries
- Electric kettle
In brief
What works, what to weigh
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Strengths
4 reasons to book- The staff earn consistent praise — Multiple reviews call the team 'outstandingly accommodating,' 'excellent,' and 'adorable.' Reception, restaurant, and service staff are all described as polite, courteous, and helpful.
- West Lake views from rooms and breakfast — Guests highlight lake views from upper-floor rooms and the 8th-floor breakfast area. One reviewer calls the view 'breathtaking'; another says it's 'worth the upgrade.'
- Quiet yet central location — The hotel sits in a quiet alley, yet reviewers find it easy to reach the night market, Old Quarter, city center, and West Lake. Several mention nearby restaurants and cafés, plus easy access to public transport.
- Good-value breakfast and facilities — Breakfast is described as 'excellent' with a variety of options, including fresh pastries and fruit. Rooms are called clean, comfortable, and well stocked.
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Worth weighing
4 to weigh- Check-in is limited to a 4-hour window — Check-in runs from 10:00 to 14:00 and check-out from 12:00 to 15:00. That may not suit travellers arriving on late flights or those needing a later departure.
- Compact property — Several guests describe the hotel as 'small.' If you prefer sprawling resorts with extensive grounds, this is a more intimate, no-frills option.
- Pets are not allowed — The hotel's policy prohibits pets, so travellers with animals will need to look elsewhere.
- Rooms are limited to one king-size bed — All listed room types — including the Deluxe Family Room — show a single king bed. There's no indication of additional bedding or sofa beds for larger groups.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double Room
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Deluxe Family Room
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Executive Double or Twin Room Lake View
- 1 King-size bed
- Lake view
- Shower
- Bathtub
- Air conditioning
Deluxe Double or Twin Room City View
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Deluxe Double or Twin Room
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
In-Room
- Flat-screen TV
- Mini-bar
- Electric kettle
- Dryer
- Ironing facilities
- Free toiletries
General
- Wi-Fi
- Safe deposit box
- AM/FM alarm clock
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 214 reviews
Booking.com · 8 · 214 reviews
8Verified guest“The location is incredible — close to the main sights, right in the best part of the city, and a short walk from everything you'd want to see.”
8Verified guest“The stay was very pleasant. The hotel is small but well placed, just off the night market, city center, and Old Quarter, with harbor views. The staff were extremely accommodating and provided excellent service. The hotel has a superb position for trips to Ha Long Bay. I also tried drinks at R&R Tavern, about 15 minutes away on foot.”
8Verified guest“Booked this for our trip and had a good time. The hotel is in a quiet spot, tucked away in an alley.”
8Verified guest“Handy location near the fun tourist spots and the must-see attractions.”
8Verified guest“Really enjoyed my one-night stay. The room was great and the view was stunning.”
8Verified guest“The hotel is clean and the service is exceptional. The location works well for an early flight, the staff are efficient and excellent, and the restaurant serves hot Vietnamese food.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
West Lake: The hotel is about 0.8 km from West Lake, Hanoi's largest freshwater lake. Guests call it an easy walk, with restaurants and cafés clustered around the waterfront.
Old Quarter & Night Market: The Old Quarter and the night market are a short distance away — several reviewers mention being able to walk over. It's a busy, atmospheric area for food and souvenir shopping.
City Center: The city center is within walking distance according to guests, making it convenient for sightseeing without needing a taxi for every outing.
156 Yen Phu, 156, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 10:00-14:00
- Check-out
- By 12:00-15:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 36 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 10:00 to 14:00, and check-out is from 12:00 to 15:00.
Is there parking available at the hotel?
Yes, the hotel has on-site parking, as noted in the property description.
Are pets allowed?
No, pets are not allowed at West Lake Home Hotel & Spa.
Do the rooms have air conditioning?
Yes, air conditioning is listed as an amenity in all room types.
Is breakfast included?
The hotel offers breakfast, and several guests mention it positively. The property description does not specify whether it's included in the room rate.
What room types are available?
The hotel offers Standard, Superior, Deluxe Family, Executive Lake View, and Deluxe Double or Twin Rooms. All rooms feature one king-size bed, and lake-view options are available in the Executive category.
The bottom line
West Lake Home Hotel & Spa is a solid pick for travellers who value a friendly, efficient team and a quiet location within easy reach of West Lake and the Old Quarter. The lake-view rooms and breakfast are standout touches for the price.
8Best for: couples and solo travellers who want a simple, well-run base with lake views, without the buzz of the Old Quarter.
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